The business process for professional DR companies
Does this sound familiar . . . ?
“I spent the whole day today trying to figure out what the customer wants.”
“Honestly, for some jobs, I spend more time on operations than on data recovery.”
“I just don’t have the time to professionalize and automate our business processes.”
You are not alone.
Missing business processes and poor client management are serious risk areas for DR companies that result in mismanaged cases, customer dissatisfaction, lost revenue, claims, possible liabilities, and too much time wasted on tasks that don’t generate money.
However, most data recovery companies focus on professionalizing their case management success – they purchase new technology tools, invest in data recovery training, and seek out the latest tips and tricks – but they don’t take time to set up professional business operations with formal business processes, templates, documents, and e-mails for managing their interactions with their clients.
Introducing Deepspar Operations Server: The Missing Processes
DeepSpar Operations Server is a virtual communication management system that professionalizes your business and the interactions with your clients, using best practice business processes from our 15 years of industry experience.
With DeepSpar Operations Server, you can:
- Implement professional business processes, workflows, and documents out of the box
- Use the business processes as is – or modify them to suit your business and integrate them with your existing business processes
- Instantly create branded notifications, e-mails, templates, and online user forms
- Impress your customers with professional customer communication and case management
DeepSpar Operations Server solves these four critical challenges that have top-line and bottom-line impact in your business:
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